What is the Workers Protection Act?

What Employers Need to Know about the Workers Protection Act – legal requirements October 2024

As a business, understanding regulatory changes can feel daunting, especially because it directly affects how you manage your workforce and includes penalties for non-compliance. With the Worker Protection (Amendment of Equality Act 2010) Act 2024 coming into force on 26 October 2024, the key focus for employers is preventing workplace harassment, particularly sexual harassment, through new proactive and preventative measures.

We have outlined the most important changes and what you, as an employer, you need to consider to ensure compliance and foster a safe workplace culture and avoid significant penalties.

If you would like to find out about how WalkSafe can support your business with the legislation change then please get in touch with our team

Key Changes in the Worker Protection Act

This new legislation introduces a preventative duty, requiring employers to take “reasonable steps” to prevent sexual harassment of workers, including harassment from third parties. Previously, employers were largely held accountable after an incident had occurred, but this new law shifts the focus to preventing incidents from happening in the first place. This anticipatory approach means that you must actively ensure a harassment-free environment or face legal and financial consequences.

One notable update under this law is the increased liability for employers. If an organisation is found not to have taken sufficient steps to prevent harassment, compensation awarded to victims may be increased by up to 25%. This change adds significant weight to the importance of adopting a more proactive stance toward workplace harassment prevention.

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Steps to Ensure Compliance

1

Update and Communicate Policies

Having a robust anti-harassment policy in place is the first step, but it’s not enough to simply have one tucked away in your employee handbook. The new law expects businesses to ensure these policies are widely communicated, easily accessed and understood across all levels of the organisation. This includes third-party harassment policies (e.g., contractors, clients) to ensure everyone interacting with your staff is aware of acceptable conduct.

2

Conduct Risk Assessments

One of the most crucial elements of the new law is risk assessment. This means regularly evaluating your workplace to identify areas or situations where harassment might occur. These assessments are now seen as a basic expectation for compliance. For example, does your business involve staff working in isolated locations or one-on-one with clients? Each of these scenarios could present heightened risks. Make sure your assessment is thorough, documented and that mitigation steps are clear and actionable.

3

Training and Awareness

Training is another cornerstone of compliance. Both employees and managers should receive training on what constitutes sexual harassment and the correct process for reporting it. The training must be ongoing and part of your broader effort to maintain a respectful workplace culture. Additionally, training your leadership team on how to handle complaints is crucial, as they will often be the first point of contact when issues arise.

4

Anonymous reporting, Surveys and Feedback

Even with policies and training in place, monitoring the effectiveness of these measures is essential. Implement anonymous reporting channels for employees to feel safe in raising concerns.  You can also conduct regular reviews and gather employee wellbeing surveys to gauge whether your preventative steps are working. This continuous loop of feedback will help ensure you’re staying proactive rather than reactive. The WalkSafe Pro WPA app is specifically designed for this purpose together with a range of personal safety benefits for your employees.

5

Leadership Involvement

Creating a culture of zero tolerance for harassment requires strong leadership. Your management team should lead by example and ensure that the company’s stance on harassment is clear. Cultural direction from leadership will help embed the necessary behaviours and attitudes into everyday operations.

What Happens if You Don’t Comply?

Failing to meet the new preventative duty will have significant consequences. If your company is found liable for a harassment claim, and it’s proven that “reasonable steps” were not taken to prevent the incident, the compensation awarded to the employee could be raised by up to 25%. Additionally, regulators such as the Equality and Human Rights Commission (EHRC) will have the authority to take enforcement action, particularly where organisations are shown to repeatedly fail in their duty.

What Is Considered “Reasonable”?

The law doesn’t provide a definitive checklist of “reasonable steps,” as these can vary depending on the size and type of your business. For example, a small business might implement different steps than a large corporation, but regardless of company size, what matters is the intent and effort made to prevent harassment. Having simple anonymous reporting app and portal in place, surveys and reviewing your policies and ensuring they are actively followed will go a long way toward demonstrating compliance.

Walksafe Pro

Benefits of the WalkSafe Pro WPA & Mitie Experts - Helping you comply with the New Law

WalkSafe with its leading personal safety technology and Mite as the leading security and safety company in the UK, have combined capabilities to deliver the complete package and Workers Protection solution for you to implement in your business.

In the case of a harassment claim, our process and app will enable you to demonstrate “reasonable steps” were taken to prevent the incident, avoiding significant consequences. Our experts will help to ensure you do not fail to meet the new preventative duty detailed in the law. There are however, many more benefits associated with implementing the WalkSafe WPA solution.

Mite has leading WPA expert Paul Furnell who can conduct a gap analysis in your current processes, procedures, training and reporting. WalkSafe have their award-winning app technology making implementation simple and easy for employees to use and access – so you can continue getting on with your core business knowing their safety and wellbeing is covered.

However, compliance leads to many other benefits including enhanced productivity, reduced costs and stronger reputation in the marketplace assisting your organisation as being seen as employer of choice in the talent market.

  • Compliance with the law
  • Employee rights and well-being
  • Enhanced Reputation
  • Higher Productivity
  • Reduced Employee Turnover
  • Lower risk of legal disputes

WalkSafe Pro and Mite have a Complete Solution – Making it easy for you to implement and comply with the new law

WalkSafe Pro is an app that you can provide to all your employees allowing wellness surveys and harassment reporting required by new legislation, plus Mitie’s Safer Communities package giving you expert risk assessments, e-training, policies and procedures with Mitie’s intelligence unit to help businesses execute their responsibilities – reliably 24/7

You simply pick and choose the package below that suits your needs and we will implement and deliver if for you – simply, easily, effectively.  

Choose the Modules that suit your Needs

WalkSafe Pro is designed to seamlessly integrate into your culture, complimenting your existing formal complaint procedures. It ensures you meet and exceeding new legislative requirements while creating a safer, more empowered workforce.
1

WalkSafe Pro WPA module allows anonymous and confidential harassment reporting, now required by law, using the WalkSafe+ app on your employees’ phone.

2

Wellbeing surveys on the app give you a fast organisational temperature check

3

e-training options

4

WalkSafe Pro gives your central HR/Security team a dashboard so you can see quickly any incidences of harassment, reports, e-training use, set the wellbeing surveys, and lots more. (photo pro dashboard). Mitie can also provide central monitoring for you.

5

Mitie deliver, risk & gap analysis, policies, training, procedures required by law

6

The Mitie “Safer Communities” package ensures your meeting and exceeding new legislative requirements while creating a safer, more empowered workforce enhancing recruitment and retention

The Technology of WalkSafe, the Expertise of Mitie - All in one convenient app delivering a package of safety benefits

Would you like more information on how we can help make your business compliant with the Oct 2024 Workers Protection Act?

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