Your account manager is the person who will help you. In addition we have this comprehensive resource centre. You can always email [email protected]
Within WalkSafe Pro you can amend the business detail here. The details held in your profile are the name and address of the business.
It is critically important to send out internal communications ahead of the WalkSafe Pro invites so your teams know the business endorses this important safety benefit. In our experience several reminder letters/emails are needed as busy employees “forget to do it later”.
There are three options to onboard your team; Invite team member, Bulk invite team members and Invite team members with link. To begin the invitation process please visit the invite page within WalkSafe Pro here.
We advise that for less than 10 users you use this option. You simply enter their email address and then assign their role. You can choose from a standard team member where they will be able to share their journeys directly with the business account or a manager that would allow you to provide access to the WalkSafe Pro portal. Once the invite is sent the users will be sent a stanardised WalkSafe invitation email to the email address you provided.
If you would like to invite multiple employees to your WalkSafe Pro account, download the .csv template and add their email addresses to the relevant column. You can then upload the .csv file and our system will send out the standardised WalkSafe invites to everyone.
If you would like to manage your invites internally within your business you can use the ‘Invite team members with link’ option. This option enables you to copy the link which can then be used in your internal communication to your teams. When a user clicks on the link they will be asked to sign in or register with WalkSafe. Once they have completed this step they will be automatically added to your WalkSafe Pro account.
For bulk upload we require the email address. When selecting ‘Bulk invite team members’ from the invite page in WalkSafe Pro you can access the example CSV for you to upload all email addresses of the team members you wish to send invitations to.
Once your team members have signed up to WalkSafe via the invitations they will appear in the ‘Team’ page within Pro. You can access this page here
It’s very easy – there are four simple steps:
Your company recognises that we all get worried sometimes walking to and from work on our own. WalkSafe is designed to allow each employee to choose the option to have a personal response team with them all the way until they arrive safely? An expert who can get help, if and when they need it, and who is available 24/7.
Your company takes your safety seriously and is providing all the following benefits with the award winning personal safety app called WalkSafe+
Each journey employees can choose a friend or if they want the added bonus of a personal response team looking after them until they get home safely
As a WalkSafe Pro user you can only see your team’s location if they have shared a WalkSafe or a HomeSafe journey with you or if they have activated their SOS.
You can edit and delete your teams information within your WalkSafe Pro account under the teams page.
Team members can be added individually via the ‘Invite’ page within your Pro account. Here
When one of your team shares a journey with your Pro account and does not arrive at their destination or they activate their SOS, an alarm is activated within Pro and an alert banner will appear across the screen. All alerts will show in the dashboard so that they can be actioned by the operations team.
Yes, WalkSafe can be used at any time. Your team can set up personal accounts to share journeys with friends and family. If one of your team is using their account that is connected to your WalkSafe Pro outside of working hours and they do not complete a journey or they activate their SOS you will be notified.
Managers (Admin)
Managers
Managers are ultimately responsible for the safety of their team. The manager role enables features such as:
The number of managers you can add depends on your subscription plan.
Emergency contact information is manually added for each user within Pro. We do have the capability of bulk uploading emergency contact information. Please request this via your account manager.
Any user with Managers permissions can see a user’s emergency contact information with WalkSafe Pro.
We hold the name and contact telephone number of emergency contacts.
We store the users email, name, 3 days of location history and other operational data related to the functionality we provide. All data is stored in secure, managed databases with encryption and rest and in transit.
Dashboard (Journeys shared / Alerts / recent activity)
The dashboard shows any users who have an active journey, incomplete journeys, active check ins, active SOS alerts and recent activity. There is also search and filtering available.
Check in
Check-in allows you to create groups of users to enable them to directly respond and mark themselves as safe.
Map
When a user shares a journey with you, you can see their location within the map. This is primarily used for any user who has activated their SOS or has an incomplete journey so that you can identify their last known location.
Settings
Within settings you can update your profile, amend your business details, change your password, manage your subscription and add, delete or edit team members.
Your company recognises that we all get worried sometimes walking to and from work on our own. WalkSafe is designed to allow each employee to choose the option to have a personal response team with them all the way until they arrive safely? An expert who can get help, if and when they need it, and who is available 24/7.
Your company takes your safety seriously and is providing all the following benefits with the award winning personal safety app called WalkSafe+
Each journey employees can choose a friend or if they want the added bonus of a personal response team looking after them until they get home safely
Your leadership team will be sending out invite letters to all managers and employees inviting them to join WalkSafe Pro. Everyone needs to click on the green invite box Click here to accept your company invite
The initial letters will often be sent out by HR or one of the senior leadership team.
There are example invite letters in this resource centre for you to use and invite employees . Often HR will send these out for you. It’s helpful to send out reminders as busy people often forget to sign up and register even though they are very keen on the idea of safety.